How to See Who Changed Your Google Business Profile (and What Google's Change History Actually Shows)

What Google actually shows you

• Inside business.google.com, recently changed fields are highlighted (often in orange) so you can see something was edited.
• Changes made by a verified manager or owner on the account are generally attributable to that person within the account activity.
• Changes from public suggested edits typically appear as an update to the field with no user identity attached. Google treats the suggestion-and-review process as its own system, not an individually authored edit.
• There is no exportable, timestamped audit log of every edit and its source available to typical business owners. It's one of the most repeated frustrations in Google's own Business Profile support community.

How to narrow it down yourself

Start with Business Profile settings → Business Profile → Users and check every manager against people you currently trust. This is the one list Google shows you clearly, and it rules out or confirms internal access as the source. If that list is clean and only one field changed (hours, category, an attribute), it is very likely a public suggested edit rather than a manager action. If multiple fields changed at once, or the change reads as deliberate rather than a plausible mistake, that points toward either a compromised account or a bad-faith actor who gained access, and is worth reporting to Google directly through the Business Profile support flow rather than just correcting it.

What developers can see that owners can't

Google does publish a change log for its Business Profile APIs, aimed at developers building on the platform. It documents how the API itself has evolved, not a per-listing audit trail of who changed your specific profile. It is useful context for understanding how the platform works, but it will not tell you who edited your hours last Tuesday.

The workaround that actually works

Since Google won't hand you a full audit trail, the only reliable substitute is keeping your own record: snapshot your profile's key fields regularly, compare against the current state, and flag anything that drifted. Doing that by hand does not scale past a handful of checks a week for one location, and it doesn't scale at all across multiple locations.

This is exactly what ProfileWard keeps for you: the before, the after, the timestamp, and a one-click path back to correct. Full change history, without you having to check manually or guess who touched what.